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| Call Us: 1-800-845-3841 International customers should call +1-801-225-6160 as our toll-free number is not accessible from outside USA. |
Fax Us: 1-801-494-2060 Please allow upto 24 hours for a response and include your contact information so we may respond back to you. |
| Email Us: support@herbalprovider.com We usually write back right away but please allow up to 24 hours for a response. You can also download our mail-order form in pdf format. |
Write Us: Our address is: Herbal-Provider.com, LLC 1143 North 1430 West Orem, UT 84057 USA |
Within United States, get FREE standard shipping for orders over $29. Orders received by 3 PM coast to coast (Monday thru Friday) are shipped the same day. Orders received during the weekend are shipped on Monday.
Your order ships with Lowest Price Guarantee and 60 Days Unconditional Money Back Guarantee. We offer the following shipping options:
| Option | Delivery Time | Cost |
|---|---|---|
| Standard Domestic (Orders over $29) | Usually 4 to 6 business days | FREE |
| Standard Domestic (Orders under $29) | Usually 4 to 6 business days | $4.95 |
| Priority Domestic | Usually 2 to 4 business days | $6.95 |
| Express (within the contiguous US) | Guaranteed next business day | $18.95 |
| Standard International | 12 to 15 business days | $12.95 |
| Priority International | 7 to 10 business days | $24.95 |
Domestic Orders
We ship via US Postal Service and UPS. We choose the best carrier based on the shipping address given. If you have a preference for a carrier, please let us know. When shipped via the postal service, your package is usually delivered to your mailbox and you do not have to be home to sign for it. Yes, we ship to all PO Box addresses and military APO/FPO addresses.
International OrdersAll International Orders are shipped using the United States Postal Service only. Delivery times given above are excluding the processing time of 2 business days. Please check with your local customs office about possible restrictions on the products you are interested in before placing an order because we do not accept any responsibility for international orders that are delayed, damaged, lost, or returned to us by Customs.
If you would like to order by phone, please call us toll-free at 1-800-845-3841 and our friendly Customer Care Representatives will be glad to assist you. Alternately, you can place an order online using our fast and completely secure online checkout process, fax your order to 1-801-225-6160 or mail your order along with your payment to our address
For in stock items, 100% of orders received by 3 PM local time coast to coast will be shipped out the same day. Orders received after these times are shipped out the next business day. For items not in stock, order processing can take an additional 1-2 business days. To ensure that you receive your products as quickly as possible, your order may be split into multiple shipments at no additional cost to you
Low Price Guarantee:
We are so confident of our low prices, we guarantee it! If you find the same product for a lower price (including the shipping charges) at another online or retail store, just send us the link where the lower priced product is listed and we will match it – it’s that simple! We are committed to doing whatever it takes to earn your business because we are absolutely confident that after you try our products selection, prices, and extraordinary service, you will become our lifelong customer. Your complete and total satisfaction is our only priority, so you can be assured that we will not be undersold.
Satisfaction / Money-back Guarantee:
While we cannot guarantee that the product(s) you buy will work the way you expect them to or that you will derive specific health benefits from them, we can and do guarantee that the products we sell are of the highest quality. We encourage you to review product information carefully and exercise caution and good judgment when making your purchasing decisions to minimize risk of disappointment when the product fails to meet your expectations.
For Nutrigold brand products
If you are dissatisfied with your purchase, for any reason, simply return the product(s) to us within 60 days from the date your order was delivered to you. Product(s) must be accompanied by the original invoice to be eligible for a refund. We regret that we cannot refund the actual shipping charges incurred by us to ship your order to you.
For products by all other brands
If you are dissatisfied with your purchase, for any reason, simply return the product(s) to us within 60 days from the date your order was delivered to you. Products must be in their original packaging, in resalable condition, accompanied by the original invoice, and received by us before the end of the 60-days deadline to be eligible for a refund. We regret that we cannot refund the actual shipping charges incurred by us to ship your order to you.
Safe Shopping / Security Guarantee:
We guarantee that every online transaction at Herbal-provider.com is 100% safe. Our safety and security record over the last 9 years we have been in business is impeccable. That said, if you see any unauthorized charges on your card as a result of shopping with us, you pay nothing!
All online transactions at Herbal-provider.com are handled using the Internet's strongest levels of encryption technologies, including Secure Socket Layers(SSL). The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server. It cannot be read in transit. This ensures that your confidential information is protected and invulnerable to any kind of misuse.
