Privacy Policy

At Herbal-provider.com, we believe in building users' trust and confidence by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices. We agree to notify you of:

1. What personally identifiable information of yours is collected from you through the web site
2. How the information is used
3. What choices are available to you regarding collection, use and distribution of the information
4. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under herbal-provider.com control
5. How you can correct any inaccuracies in the information

At Herbal-provider.com, we protect your privacy as if it were our own. We use the information you provide to us for four purposes only: to process your order(s), to reply to your questions, provide our newsletter via email and to incorporate your feedback into improvements to our Web site. We will not give, sell, or rent your personal information or specific account activity to anyone for any reason except as required by law.

Our Secure Ordering
At herbal-provider.com we use Secure Socket Layer (SSL) technology to encrypt the information you send us when you place your order. The information is encrypted on your computer, sent through the Internet as jumbled code, and decoded on our secure server. It cannot be read in transit.

Credit Card Fraud Protection
All major credit card companies protect cardholders against fraud, subject to a $50 deductible. herbal-provider.com will protect you for this $50 portion in the highly unlikely situation that you ever encounter an inappropriate charge involving our company.

Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.

When you visit our website, we collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website and the emails you receive from us (should you grant us permission to send to you). We keep this information for our internal use; we do not share it with others.

Our site uses cookies to store information between visits to our site. Cookies are a mechanism to remember information about a visitor from one page to another. Web browsers store cookies so that the browser itself can remember some information and then, on request, pass all that information up to the server at one time. We use cookies to remember your name and the contents of your shopping cart. This allows you to leave our site, come back later, and still have the contents of your shopping cart intact. It also lets us personalize your experience at Herbal-provider.com, LLC, tailoring the content to your interests.

If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. And yes, you can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used ONLY to bill you for products you purchase. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password. You will automatically be registered to receive our weekly newsletter unless you opt-out at the time of purchase. You may opt-out at any later time by following the unsubscribe instructions in the newsletter.

We occasionally run our own online surveys and we ask visitors for contact information (such as email address) and demographic information (such as zip code, age, or income level). We use contact data from our surveys to send users information about our company. You may opt-out of the survey and also opt-out of any future mailings at the time of the survey. The demographic information is used to learn more about the types of people who visit our site. This information is not shared with any other parties currently. We reserve the right to share this information with other parties in the future in an aggregated format that would not disclose any personally identifiable information.

Opt-Out
If you decide to opt out of our newsletter, our emails provide you the opportunity to opt out of receiving communications from us. You can also opt-out by sending an email to us with the word unsubscribe followed by your email address in the subject line of the email.

Links
This site contains links to other sites. Herbal-provider.com is not responsible for the privacy practices or the content of such Web sites.

When You Send Email to our Customer Service Department
We provide email links on our Contact Us page that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future. Your personal information is shared with third parties (such as manufacturers) only with your explicit permission.

How We Notify You of Changes to our Privacy Policy
Whenever we change our privacy policy, we will post a notice on our website indicating that a new version is available. If herbal-provider.com changes how it uses a users personally identifiable information, the user will be notified by email and they may opt-out at that time. However, if you have opted-out of all communication with the site you will not be contacted, nor will your personally identifiable information be used in this new manner.

Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Customer Service
Herbal-provider.com
140 Mountain Way Drive, Suite 1
Orem, UT 84058

Phone:(800) 845-3841
Fax:(801) 225-6162